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Trust

Subprocessors and external service providers.

Lumenoeva keeps external providers behind a controlled operating layer. The core register names fixed framework-level providers that can be identified accurately; customer-specific providers are defined by the workflow, approved architecture, data requirements and client systems.

Core provider register
ProviderPurposeScope
HostingerHosting and infrastructure used for Lumenoeva's website and deployed service environment as applicableWebsite + infrastructure
OpenAIAI model execution for approved workflow steps where the customer workflow is configured to use OpenAI servicesManaged workflows
A provider is not automatically used for every customer. Communications services, customer-system integrations and other workflow-specific providers are disclosed in the applicable privacy or customer processing documentation when they are actually used. Customer-specific data categories, processing locations and transfer arrangements are documented before production processing where required.
Managed customer workflows

Workflow-specific provider disclosure.

Additional AI models, enrichment services, client systems and operational providers are introduced only when the defined workflow requires them. Where a provider acts as a subprocessor of customer personal data, the applicable disclosure, authorisation and contractual requirements are established before that provider is introduced into the production workflow.

AI model providers

Approved models used for extraction, classification, research, preparation or other defined execution steps.

Data / enrichment providers

Approved services used where a workflow requires external business data or validation.

Client-system integrations

CRM, email, document, database or other systems used to receive or deliver the agreed outcome.

Infrastructure services

Hosting, logging, communications and other technical services required to operate the workflow.

Change control

The provider chain should not change invisibly.

Customer-specific subprocessor commitments are governed by the applicable contract and processing documentation. Where notification or authorisation is required, the customer arrangement defines how material provider changes are communicated and handled.

This public register is intentionally limited to providers Lumenoeva can identify accurately at framework level; it does not guess at customer-specific vendors or processing regions.

For a specific customer workflow, request the applicable subprocessor and data-transfer schedule before production processing begins.